| General
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If
your questions are not fully answered by the information
below, please contact us. Info@RoomCorner.co.uk We'll
be happy to help. In order to make this information easier
to read, we have organised it into a series of headings.
Simply click on a subject to go straight to it or scroll
through the page for full details.
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| Benefits
of putting an advertisement in Room corner |
Unlike
other Internet sites and newspaper we do search for your
next match.
We will inform you by Text or e-mail alerts.
Tremendous exposure.
Local and national advertisements.
Saves time and money (no wandering and hassle free).
Remove your listing when you find your match.
Free to search.24/7 On-line Matching.
Secure. We keep your name, house number, phone number, and
e-mail address private.
Detailed property information including photos.
No wading through annoying advertisements.
Interactive and easy to use! Profiles are added daily.
Live Customer help.
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| What Geographical area do we cover? |
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We are continuously expanding all over the United Kingdom
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| What
is A Gold Member? |
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By
Becoming a Gold member you will be able to contact potential
flatmates directly. As a privileged customer, we will also
search for you and alert you by text or
e-mails saving your time and money.
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How do I contact my Potential matches (Landlord/Tenant)? |
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- In order to contact your potential matches, you need to be a Gold Member. We charge £10 to be a gold member. This subscription service is valid for one month. As a privileged customer, we will also search for you in our affiliate companies and alert you by text or e-mails saving your time and money.
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How do I become a Gold Member? |
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- In order to be a gold member log in with your user name and pass word. Once you login you will see a link called become a Gold member click that it will take you to the payment page. We use WorldPay.com, (A Part of The Royal Bank Of Scotland Group) for processing all payments. The secure server software (SSL) encrypts all information you input before it is sent to them. Furthermore, credit card information is not stored on our servers. We accept visa, Visa Purchasing, Visa Electron, Visa Delta, MasterCard, switch, solo, and JCB.
After making payments log out from our system and log in again then go to your inbox. Now you will see the contact details of your matching profiles.
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| How
much it cost to become a Gold member? |
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We charge £10 for 30-day access.
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| What
are the Tips to make a profile? |
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- Before
you create your profile think about what you would accept in
a Landlord/Tenant You will be matched on 10 important
variables, namely: State, City, Rent, Sex, Age, Smoking,occupation
Children, Pets, and Personality Compatibility. This will
reduce unnecessary appointments and saves your time.
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What should I do If I Forgot my Password or Login Information?
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- Don't
panic go to our home page and under the login section there
is a link for "Forgot password" Please fill out
the form to receive your Password if that
does not solve your problem you can also contact our Customer
Service.
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| How
do I Change my advert details? |
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- If
you have not rented your room for a while then you can adjust
the price or other details to make it more appealing to
prospective tenants. Simply "Login", go down to
"My Profile", enter your new information and click
"update".
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| Advertisement
active period |
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- Your
listing will remain active for 8 weeks. Once you have a
lodger make sure to login and Delete your profile from public
viewing.
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| I have a match How can I delete my registration? |
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- You
can delete your profile any time just log on to our web
site with your User ID & Password. On your member page
below click on "Delete Profile" which will remove
your profile.
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| Do
you keep my personal information private? |
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- Yes.We don't display your house number, phone number, or e-mail address to general viewing. Only paid customers can see your contact number not your e-mail or any other details. This will prevent other people from accessing your information. For more information read our privacy policy.
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| Do
you Give refund? |
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- Because
of the nature of our service, refunds of membership fees/time
purchased will not normally be made. However, refunds will
be given in exceptional circumstances at the discretion
of the management and you should contact us ahmad@Roomcorner.co.uk within 24 hours of your payment transaction.
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| Can
I pay with credit card or Debit card? |
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- Yes,
we accept visa, Visa Purchasing, Visa Electron, Visa Delta,
MasterCard, switch, solo, and JCB. Payments are processed
securely by WorldPay.com
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| Is
my payment secure? |
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- Yes. we use WorldPay.com, (A Part of The Royal Bank Of Scotland Group) for processing all payments. The
secure server software (SSL) encrypts all information you
input before it is sent to them. Furthermore, credit card
information is not stored on our servers.
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